No issues detected
► ▲ Platform
Onboarding   (?) KYC and KYB applications Operational
Dashboard   (?) Developer dashboard and sandbox Operational
Core API   (?) API requests, API keys, and subtenants Operational
Webhooks   (?) Webhook event delivery Operational
Security   (?) Account security, phishing, and fraud advisories Operational
► ▲ Cards
Transactions & Settlement   (?) Ledger, balances, statements, and reports Operational
Card Issuing   (?) Virtual and physical cards, PINs, card shipping, and push provisioning Operational
Authorizations   (?) Card authorization decisions and 3D Secure Operational
Disputes   (?) Card transaction disputes and chargebacks Operational
Rewards   (?) Card rewards and cashback Operational
► ▲ Blockchain
Payments & Transfers   (?) Virtual accounts, payment routes, and on/off-ramps Operational
Collateral & Withdrawals   (?) Collateral contracts and withdrawals Operational
Embedded Wallets   (?) Wallets embedded in partner applications Operational

Incident history


April 24, 2026 at 2:00 AM UTC

Scheduled Maintenance — Payments Network Upgrade  ℹ

Our payments network partner will be performing scheduled upgrade activity on April 24, 2026, from 02:00 to 03:00 UTC.

No downtime is expected — this is a zero-downtime change.

Affected Services: …

April 22, 2026 at 6:28 PM UTC

Elevated 500 errors on API endpoints

Resolved after 4m
April 2, 2026 at 1:00 AM UTC

Scheduled Maintenance — DNS Record Update  ℹ

As part of ongoing improvements to our platform infrastructure, we will be updating DNS records for api.rain.xyz, nd api.raincards.xyz on April 1, 2026, beginning at 01:00 UTC (9:00 PM ET). The …

March 31, 2026 at 6:00 PM UTC

Scheduled Maintenance — NAT IP Update  ℹ

We will be updating NAT IP addresses for the Rain platform on March 31, 2026, beginning at 18:00 UTC (2:00 PM ET). Sandbox IPs have already been updated.

No downtime is expected — this is an …

March 11, 2026 at 3:00 AM UTC

Scheduled Maintenance — Payments Processor  ℹ

[Complete — 03:22 UTC] Maintenance was completed successfully. All services are operational as expected.

[Original Message] Our payments processor will be performing scheduled maintenance on March 11, …


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